Question:
How do I change my Connections password?


There are a couple different ways to change your password in the Connections user interface:


Solution #1: 

  1. At the login screen, select 'Reset Your Password'
  2. Enter your username or email address and click 'OK'
  3. A password reset link will be sent to your email address


Solution #2: 

  1. In Connections, select 'Personalize' from the list on the left side of the screen
  2. In the Preferences tab, fill out both your old and new passwords and click Save


Question:
How do I change my password in the Portal?


Solution: 

  1. On the portal login screen select the blue 'Forgot your password?' link
  2. Enter your username and select 'OK'
  3. A password reset link will be sent to your email address